Running Programs

After resolving a fuel pump noise for Delphi (the largest automotive supplier in the world with 171 manufacturing sites, 190,000 employees, 42 joint ventures, and 34 technical centers), offered the opportunity to speak about Rolling Top 5® during Shainin® LLC’s presentation to executives from Delphi’s largest division. The division President decided to move forward with the Top 5™ program.

The process began by developing a competency with individual projects. As the competency was developed, each executive was assigned a deck of projects, which became the Rolling Top 5® program for the executive’s use in managing and developing his staff for individual projects.

This cascade then continued until the competency was developed across and deep within the organization.

The image below displays Delphi’s customer base. Red X® was used in complex technical problems to help customers and suppliers implement quality improvements.

Ultimately, over 2,000 Delphi employees were certified in one of the three methodologies (Red X®, Six Sigma, and Robust Engineering), and some became certified experts in all three.

This Rolling Top 5® program was also used to coach engineers on Lockheed Martin’s F35 fighter jet – arguably the world’s most complex and sophisticated product. The F35 is stealth and therefore cannot be identified on radar. This capability protects the nation’s fighter pilots – the real “Top Guns.”